FREQUENTLY ASKED QUESTIONS

I love your rentals, now what?
Once you’ve secured your event date and location, you can reach out through our contact form or submit a wishlist.

To use the wishlist feature, simply click on the heart icon next to each item. Once your items have all been selected, visit your “wishlist cart” at the bottom right of the screen. From there you’ll enter your event details and submit. We’ll check to make sure we’re available and email a proposal based on your anticipated rental needs. If you decide to reserve the rentals, you can make the 50% nonrefundable deposit online via credit card or ACH transfer through our secure invoicing system. The remaining balance will be due 14 days prior to your event.

Please note, reservations are on a first-come, first-served basis. Being a full-service, boutique rental company we do book up quickly. We encourage you to secure your must-haves sooner rather than later to ensure availability.

Where do you deliver and how does it work?
We’re based in Annapolis, MD; serving surrounding areas including Maryland, Delaware, D.C., Pennsylvania and Virginia. Our professional delivery team handles all tent and furniture assembly and collection. Tableware and linens are not included in setup.

Our delivery fee is based on a number of factors including distance, venue access and requests for specific times. Standard delivery and collection will take place within a window determined by Honeywood Rentals. Upon reservation, we’ll provide a delivery questionnaire to firm up details, for completion at your earliest convenience.

Indoor Deliveries: Our delivery team will handle all setup, breakdown and pickup of rentals.

Outdoor Deliveries: All rentals being delivered to an outdoor venue are required to be delivered to a secure, covered location away from the weather elements. If using a tent, items will be dropped off in the center of the tent, away from the tent perimeter. These items will be the clients’ responsibility to setup day-of and return undercover once the event is through. If you’d like set-up, we are happy to arrange day-of delivery and pickup for an additional fee.

Tent Rental: If renting a tent through Honeywood, the tent and furniture will be delivered at a date/time determined by Honeywood. All items will be dropped off in the center of the tent, away from the tent perimeter. These items will be the clients’ responsibility to setup day-of and return undercover once the event is through. Honeywood is happy to offer day-of setup/staffing for an additional fee. We also offer event attendants to handle it all — moving furniture, assisting with generators, tending to restrooms, helping in anyway we can. Interested in these full-service options? Just let us know and we’ll create a plan that’s perfect for you.

Can I pick up the rentals?
We allow pickups of tableware and small decor items only. Pickups are available during normal business hours from our Annapolis, Maryland warehouse. We do not allow pickups of furniture, arbors, bars, etc. Clients are responsible for ensuring rentals fit safely and securely in their vehicle. Rental items must be transported in an enclosed vehicle for protection against all weather-related risks. Clients are responsible for providing their own transportation materials (plastic tarps, blankets, straps, etc). For pickups, we require a $200 rental minimum.

Do you have a minimum order requirement?
Yes, rental minimums vary based on date and distance. For peak weekends, September 1 through Mid-October, there are increased rental minimums. For pickups, we require a $200 rental minimum. Please contact us for more information.

What if I need to make changes to my order?
We understand one of the big unknowns when planning an event is the final guest count. You’re able to add any available rentals, or remove any items (limited to 20% of the original amount ordered) as long as you fulfill the minimum. All changes must be finalized within 14 days of your event date.

Can we come see the rentals?
Yes! We’d love to meet you at our Annapolis showroom to chat about your vision, design table settings and browse our collection of rentals. Our showroom is located at 159 Gibralter Ave., Annapolis, MD 21401. Availability is by appointment only, so please contact us to set something up.

How do we return plates, flatware and glassware rentals?
Cleaning and sanitizing the tableware are part of the rental fee, so we’ll handle this for you. We do ask that your caterer scrape plates clear of food, and rinse all items thoroughly before re-packing. Note: The finish on gold flatware is especially susceptible to damage from food, dressings and sauces, which is why we ask that you please thoroughly rinse before return.

Can items be rented for longer than one day?
The standard rental period for all items is 24 hours. However, we do offer special rates for multi-day, weekly and monthly rentals.

Can you tell me more about how rentals work for your tents and restroom trailers? 
Certainly! Click the associated hyperlinks for FAQs for our tents and restroom trailers.