FREQUENTLY ASKED QUESTIONS

I love your rentals, now what?
Once you’ve secured your event date and location, you can reach out through our contact form or submit a wishlist.

To use the wishlist feature, simply click on the heart icon next to each item. Once your items have all been selected, visit your wishlist “cart” at the bottom right of the screen. From there you’ll enter your event details and submit. We’ll check to make sure we’re available and email a proposal based on your wishlist. If you’d like to reserve the rentals, you can make the 50% nonrefundable deposit online via credit card or ACH transfer through our secure invoicing system. The remaining balance will be due 14 days prior to your event.

Please note, reservations are on a first-come, first-served basis. Being a full-service, boutique rental company we do book up quickly. We encourage you to secure your must-haves sooner rather than later to ensure availability.

Where do you deliver and how does it work?
We’re based in Annapolis, Md. serving surrounding areas including Maryland, Delaware, D.C., Pennsylvania and Virginia. Our delivery fee is based on a number of factors including distance, venue access and specific time requests. Standard delivery and collection will take place the week of your event within a 9am-5pm time window determined by Honeywood. Upon reservation, we’ll provide a delivery questionnaire to firm up details, for completion at your earliest convenience. We are happy to honor delivery requests for specific times/non-standard hours, as well as setup of chairs or furniture specific to your floorplan for an additional charge. Simply let us know what you need and we’ll create a delivery plan that’s perfect for you!

Can I pick up the rentals?
We allow pickups of tableware and small decor items only. Pickups are available during normal business hours from our Annapolis, Maryland warehouse. We do not allow pickups of furniture, arbors, bars, etc. Clients are responsible for ensuring rentals fit safely and securely in their vehicle. Rental items must be transported in an enclosed vehicle for protection against all weather-related risks. Clients are responsible for providing their own transportation materials (plastic tarps, blankets, straps, etc). For pickups, we require a $200 rental minimum.

What if I need to make changes to my order?
We understand one of the big unknowns when planning an event is the final guest count. You’re able to add any available rentals, or remove any items (limited to 20% of the original amount ordered) as long as you fulfill the minimum. All changes must be finalized within 14 days of your event date.

Do you have a showroom?
Yes! We’d love to meet you at our Annapolis showroom to chat about your vision, design table settings and browse our collection of rentals. Our showroom is located at 159 Gibralter Ave., Annapolis, MD 21401. Availability is by appointment only, so please contact us to set something up.

How do we return plates, flatware and glassware rentals?
We ask that your caterer scrape plates clear of food, and rinse all items thoroughly before re-packing. Note: The finish on gold flatware is especially susceptible to damage from food, dressings and sauces, which is why we ask that you please thoroughly rinse before return.

Can items be rented for longer than one day?
The standard rental period for all items is 24 hours. However, we do offer special rates for multi-day, weekly and monthly rentals.

Can you tell me more about how rentals work for your tents and restroom trailers?
Certainly! Click the associated hyperlinks for FAQs for our tents and restroom trailers.